Wohooo! at last our vonage phone is back again witht the help of my friends, sheryl and Mary Anne. They have been working at it for couple of hours with the a call center agent I was having trouble understanding with.She just talk so technical and it helps I got a friend who are call center agents themselves so they pretty much understand what they are talking about.
Funny thing is, the agent asked us some security questions about my husband's first pet which I honestly dont know.Hmmm, never thought it was a beagle. It was just so untimely when they were in the midst of talking to an agent trying to have the vonage installed when the power was out twice! It was not until past 11pm when the light went back on.
Tommy was just so delighted to hear I'm talking to him over our vonage phone since is much much cheaper than having to do international call everytime. I am off my husband's shitlist now that I got the vonage back. Thanks to you BFF and Sheryl for the big help! NOw I can talk to my husband anytime, anywhere!





